You will receive a Shipping Confirmation email when your order has been despatched from our UK warehouse, you can also check your Order Status at any time. For more information please Contact Us.
As this is a bespoke product, we usually ship orders in up to 5 working days. For more information, please Contact Us.
UK Delivery is free of charge.
Please see the international delivery charges and lead times table above.
We do not operate an express delivery service, however if you do require your order urgently, please Contact Us and we will do everything we can to assist.
We deliver worldwide. For countries that are not included in our international delivery charges and lead times table above, or for BFPO deliveries, please Contact Us.
Local taxes and duty fees are to be covered by the recipient.
The daily order cut-off to comply with our production and delivery schedules is 2pm GMT Monday to Friday.
We use DPD next working day delivery for all UK luggage & replacement cover orders; you can choose Royal Mail 1st & 2nd Class or DPD Next Day delivery for accessory orders.
Please see the international delivery charges and lead times table above. The courier used will vary depending on where in the world you are. For more information, please Contact Us.
In the event that a courier cannot deliver your order, they will contact you directly depending on their protocol.
All international orders are tracked. Once shipped we will send a confirmation email including the tracking code and courier link. Our Royal Mail services however, are not. For more information, please Contact Us.
Every case will arrive in a non-woven polypropylene dust storage cover, packed in a protective cardboard box.
Yes. The personalised covers will be professional and securely fitted.