Delivery
At Personalised Luggage, we endeavour to print and ship our customer’s orders as soon as possible – this means all orders will usually be dispatched within 5 working days; if, however, you do require your order urgently, please Contact Us and we will do everything we can to help.
Delivery Charges and Lead Times:
|
Zone |
Countries |
Price |
Approx. Lead Time |
|---|---|---|---|
|
UK |
Anywhere within the United Kingdom |
FREE |
1 Day |
|
Zone 1 |
Germany France, Netherlands, Belgium, Luxembourg and Republic of Ireland. |
£16 |
2 Days |
|
Zone 2 |
Austria, Denmark, Switzerland and Liechtenstein. |
£20 |
3 Days |
|
Zone 3 |
Czech Republic, Italy, Slovakia and Spain. |
£23 |
3-4 Days |
|
Zone 4 |
Finland, Portugal, Sweden, Poland, Estonia, Hungary, Slovenia and Croatia. |
£25 |
4-5 Days |
|
Zone 5 |
Latvia, Lithuania, Bosnia-Herzegovina, Serbia, Iceland, Bulgaria, Romania, Norway and Greece. |
£45 |
4-6 Days |
|
Zone 6 |
USA, Australia & Canada. |
£65 |
4-6 Days |
UK Orders:
Luggage & Replacement Covers
All UK luggage and replacement cover orders are eligible for free delivery. Orders despatched before 2pm Monday - Friday are expected to arrive the next working day via DPD Next Day. Once shipped we will send a confirmation email including the tracking code and courier link. For more information, please visit our FAQ page or Contact Us.
Accessories
UK Accessory orders qualify for free Royal Mail 1st and 2nd Class delivery. Need your order in a hurry? Simply upgrade for DPD Next Day delivery. Please note that payment for next day delivery will be taken as an additional payment subsequent to your order being placed, we will contact you directly for this. Once shipped we will send a confirmation email including the tracking code and courier link where applicable. For more information, please visit our FAQ page or Contact Us.
International Orders – EU:
Please see our international delivery and lead times guide below, as price and lead times may vary depending on where you are. Smaller parcels containing accessories will be despatched via Royal Mail 2nd Class Mail service. Larger orders including luggage and replacement covers will be shipped via DPD Classic Europe. Once shipped we will send a confirmation email including the tracking code and courier link where applicable. For more information, please visit our FAQ page or Contact Us.
International Orders – ROW:
Please see our international delivery and lead times guide below, as price and lead times may vary depending on where you are. All Rest of the World international orders will be despatched via FedEx International Economy courier service. Once shipped we will send a confirmation email including the tracking code and courier link. For more information, please read our FAQs or Contact Us.
Having trouble finding your country?
Don’t panic, there are 195 countries in the world, if yours isn’t included in our guide, the chances are we can still deliver to you, for more information, please Contact Us.
Delivery FAQs
Delivery FAQs
You will receive a Shipping Confirmation email when your order has been despatched from our UK warehouse, you can also check your Order Status at any time. For more information please Contact Us.
As this is a bespoke product, we usually ship orders in up to 5 working days. For more information, please Contact Us.
UK Delivery is free of charge.
Please see the international delivery charges and lead times table above.
We do not operate an express delivery service, however if you do require your order urgently, please Contact Us and we will do everything we can to assist.
We deliver worldwide. For countries that are not included in our international delivery charges and lead times table above, or for BFPO deliveries, please Contact Us.
Local taxes and duty fees are to be covered by the recipient.
The daily order cut-off to comply with our production and delivery schedules is 2pm GMT Monday to Friday.
We use DPD next working day delivery for all UK luggage & replacement cover orders; you can choose Royal Mail 1st & 2nd Class or DPD Next Day delivery for accessory orders.
Please see the international delivery charges and lead times table above. The courier used will vary depending on where in the world you are. For more information, please Contact Us.
In the event that a courier cannot deliver your order, they will contact you directly depending on their protocol.
All international orders are tracked. Once shipped we will send a confirmation email including the tracking code and courier link. Our Royal Mail services however, are not. For more information, please Contact Us.
Every case will arrive in a non-woven polypropylene dust storage cover, packed in a protective cardboard box.
Yes. The personalised covers will be professional and securely fitted.
